DATA PRIVACY POLICY

1. Data privacy

General information

With this data protection information, we, VISPIRON ROTEC GmbH, inform you about which personal data we collect, process and use when you visit this website. In addition, you will learn what rights you have with regard to the processing of your data.

The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:

VISPIRON ROTEC GmbH
Joseph-Dollinger-Bogen 28
80807 Munich
Germany

Data collection and scope of use

When you visit our website, we collect and use personal data only if and insofar as this is necessary to perform the respective service or function. The term “personal data” means all individual information about an identified or identifiable natural person, such as their contact details or the content of entries in (contact) forms.

Insofar as we collect, process or use personal data, we comply with the applicable legal provisions, in particular the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). Personal data will not be passed on to third parties or used beyond the purpose for which it was collected. Should a forwarding to third parties be necessary to answer an inquiry or to perform a service, the consent of the person concerned is deemed to have been given in this respect.

We pass on personal data collected via our website to state institutions, authorities and courts if we are obliged to do so or if this is necessary for efficient legal defense or assertion of rights.

For the operation of the website, we may use technical service providers as part of a contract processing of personal data.

2. General notes and mandatory information

Purposes of data processing by the controller and third parties

We process your personal data only for the purposes stated in this privacy policy. We do not transfer your personal data to third parties for purposes other than those stated. We will only disclose your personal data to third parties if:

• you have given your express consent to this,
• the processing is necessary for the performance of a contract with you,
• the processing is necessary for compliance with a legal obligation,
• the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

Data processing in third countries

If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or the processing takes place in the context of the use of third-party services or the disclosure or transfer of data to other persons, entities or companies, this will only be done in accordance with the legal requirements.

Subject to express consent or contractually or legally required transfer, we only process or have data processed in third countries with a recognized level of data protection, which includes US processors certified under the “Privacy Shield”, or on the basis of special guarantees, such as contractual obligation through so-called standard protection clauses of the EU Commission, the existence of certifications or binding internal data protection regulations (Art. 44 to 49 DSGVO, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de .

Information, blocking, deletion

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

Your data subject rights

You can exercise the following rights at any time using the contact details of our data protection officer given in the paragraph:

• information about your data stored by us and its processing
• correction of incorrect personal data
• deletion of your data stored by us
• restriction of data processing, if we are not yet allowed to delete your data due to legal obligations
• objection to the processing of your data by us
• data portability, provided that you have consented to the data processing or have concluded a contract with us

If you have given us consent, you can revoke this at any time with effect for the future.

You can file a complaint with the supervisory authority responsible for you at any time. Your competent supervisory authority depends on the federal state of your residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

VISPIRON ROTEC GmbH
Data Privacy Officer
Joseph-Dollinger-Bogen 28
80807 Munich
Germany
E-Mail: datenschutz@vispiron.de

Links

Our website contains references to other Internet sites (links). We have no influence on the content of the linked pages. These were carefully checked before the links were activated. Nevertheless, it cannot be ruled out that the operators of the respective sites have made changes to the content that violate applicable law or the philosophy of VISPIRON ROTEC. VISPIRON ROTEC distances itself from such content.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator, our website uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Change to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, for example when introducing new services. The new privacy policy will then apply to your next visit.

3. Data collection on our website

Collection of general information (cookies)

When you access our website, information of a general nature is automatically collected by means of a cookie. This information includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person.

This information is technically necessary in order to correctly deliver website content requested by you and is mandatory when using the Internet. In particular, it is processed for the following purposes:

• ensuring a smooth connection to the website
• ensuring the smooth use of our website
• evaluation of system security and stability

The processing of your personal data is based on our legitimate interest from the aforementioned purposes for data collection. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors. Anonymous information of this kind may be statistically evaluated by us in order to optimize our website and the underlying technology.

Server log files

When you access a page of our website, our web servers record the address (URL) of the accessed page, the date, time, duration and size of the access, any error messages and, if applicable, the operating system and browser software of your computer as well as the website from which you are visiting us in a log file by default. We also store the IP address of your computer in our log files. The IP address is a number that your Internet provider assigns to your computer temporarily or permanently.

Contact and contact/order forms

If you send us inquiries via the contact form, your data from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail (rotec @ vispiron.de) to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

Comment function on this website

For the comment function on this page, in addition to your comment, information on the time of creation of the comment, your e-mail address and, if you do not post anonymously, the username you have chosen will be stored.

IP address storage

Our comment function stores the IP addresses of users who post comments. Since we do not check comments on our site before they are activated, we need this data to be able to take action against the author in the event of legal violations such as insults or propaganda.

Subscribe to comments

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the info emails. In this case, the data entered in the context of subscribing to comments will be deleted; however, if you have transmitted this data to us for other purposes and at another point (e.g. newsletter order), it will remain with us.

Comments storage period

The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal basis

The storage of comments is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. For this purpose, an informal communication by e-mail (rotec @ vispiron.de) to us is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.

4. Social media

5. Analysis tools and tracking

Google Analytics and Google Tag Manager

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=de. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please see Google‘s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item “Objection to data collection”.

Order data processing

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Facebook Pixel and Facebook Custom Audience

We use on this website the Facebook Pixel and Facebook Custom Audience from Facebook of the company Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. The code implemented on this page can evaluate the behavior of visitors who have arrived at this website from a Facebook advertisement. This can be used to improve Facebook ads and this data is collected and stored by Facebook. The collected data is not visible to us but can only be used in the context of ad placements. Cookies are also set through the use of the Facebook Pixel code. By using the Facebook pixel, the visit to this website is communicated to Facebook so that visitors can see suitable ads on Facebook. If you have a Facebook account and are logged in, your visit to this website will be associated with your Facebook user account. You can find out how the Facebook pixel is used for advertising campaigns on https://www.facebook.com/business/learn/facebook-ads-pixel.

You can change your settings for ads in Facebook on https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen, provided you are logged into Facebook. On http://www.youronlinechoices.com/de/praferenzmanagement/ you can manage your preferences regarding usage-based online advertising. You can disable or enable many providers at once there, or make the settings for individual providers.

You can find more information about Facebook’s data policy on https://www.facebook.com/policy.php.

LinkedIn Marketing Solutions and Ads

We use “LinkedIn Marketing Solutions and Ads” on our website, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter referred to as: “LinkedIn”). LinkedIn Marketing Solutions stores and processes information about your user behavior on our website. For this purpose, LinkedIn Marketing Solutions and Ads uses, among other things, cookies, i.e. small text files that are stored locally in the cache of your web browser on your end device and that enable an analysis of your use of our website.

We use LinkedIn Marketing Solutions and Ads for marketing and optimization purposes, in particular to analyze the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behavior, we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by the third-party provider. The legal basis is Art. 6 para. 1 p. 1 lit. f) DSGVO.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We point out that in this case you may not be able to use all functions of our website in full. You can also prevent the collection of the aforementioned information by LinkedIn by setting an opt-out cookie on one of the websites linked below:

• https://www.linkedin.com/psettings/guest-controls
• http://optout.aboutads.info/?c=2#!/
• http://www.youronlinechoices.com/de/praferenzmanagement/

We would like to point out that this setting is deleted when you delete your cookies. You can object to the collection and forwarding of personal data or prevent the processing of this data by deactivating the execution of Java Script in your browser. In addition, you can prevent the execution of Java-Script code altogether by installing a Java-Script blocker (e.g. https://noscript.net/ or https://www.ghostery.com). We would like to point out that in this case you may not be able to use all the functions of our website to their full extent.

In addition, LinkedIn has submitted to the Privacy Shield agreement concluded between the European Union and the USA and has certified itself. Thereby, LinkedIn commits to comply with the standards and regulations of European data protection law. You can find more information in the entry linked below: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active

Third-party provider information: LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. For more information about the third-party provider’s privacy policy, please visit the following website: https://www.linkedin.com/legal/privacy-policy

The information generated by the cookie about your use of this online offer is stored on a server in the USA. Thereby, usage profiles of the users can be created from the processed data, whereby these are only used for analysis purposes and not for advertising purposes. For more information, please refer to the privacy policy of Automattic: https://automattic.com/privacy/ and notes about Jetpack cookies: https://jetpack.com/support/cookies/.

Google Ads

Type and purpose of processing

Our website uses Google Conversion Tracking. The operating company of the Google Ads services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Ads customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted in to conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users.

Legal basis

The legal basis for the integration of Google Ads and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver

Whenever you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.

Our company does not contain any information from Google by means of which the data subject could be identified.

Storage duration

These cookies lose their validity after 30 days and are not used for personal identification.

Third country transfer

Google processes your data in the USA and has submitted to the EU_US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).

Recovation of consent

If you do not wish to participate in the tracking, you can refuse the setting of a cookie required for this – for example, by means of a browser setting that generally deactivates the automatic setting of cookies or by setting your browser so that cookies from the domain “googleleadservices.com” are blocked.

Please note that you must not delete the opt-out cookies as long as you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Provision prescribed or required

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Google Remarketing

Type and purpose of processing

This website uses the remarketing function of Google Inc. The operator of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).

The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when they visit websites that belong to the Google advertising network. On these pages, the visitor may be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google’s remarketing function.

Legal basis

The legal basis for the integration of Google Remarketing and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver

Whenever you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.

Our company does not contain any information from Google by means of which the data subject could be identified.

Recovation of consent

According to its own information, Google does not collect any personal data during this process. If you do not wish to use Google’s remarketing function, you can deactivate it by making the appropriate settings here: https://support.google.com/adwordspolicy/answer/143465. Alternatively, you can disable the use of cookies for interest-based advertising through the ad network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Provision prescribed or required

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Microsoft Bing Ads

Type and purpose of processing

The service BingAds is used on this website. The service is operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
BingAds is a conversion and tracking service.Microsoft sets cookies on users’ devices that analyze user behavior on our website. This assumes that the user has reached our website through a BingAds ad. This only provides us with information on the total number of users who have clicked on such an ad. In this process, no IP addresses are stored and no personal information about the identity of our users is communicated.
As part of the use of BingAds, the following data is collected and processed: Employment metrics, number of visits, bounce rates, Microsoft Click ID, Digital Signature, UET ID tag, URLs, referrer URL, page titles, conversions, screen height, screen width, browser language setting, visit duration, page response times, and ads clicked.

Legal basis

The legal basis of the processing is your consent pursuant to Art. 6 para. 1 lit. a DSGVO. Through the processing via Bing Ads, data may be transmitted to the USA. The security of the transfer is secured by so-called standard contractual clauses, which ensure that the processing of personal data is subject to a level of security that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, consent will be obtained from you in advance within the framework of the Usercentrics consent management system pursuant to Art. 49 (1) lit. a DSGVO.

Recovation of consent

If you do not want the aforementioned data to be collected and processed via BingAds, you can refuse your consent or revoke it at any time with effect for the future.
The personal data will be kept for as long as it is necessary to fulfill the purpose of the processing. The data will be deleted as soon as they are no longer required to achieve the purpose.

Sales Viewer

This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes.

In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally.

The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.

The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.

Leadinfo

We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This recognizes visits by companies to our website on the basis of IP addresses and shows us publicly available information for this purpose, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behavior on our website and processes domains from form entries (e.g., “leadinfo.com”) to correlate IP addresses with companies and improve the services. For more information, please visit www.leadinfo.com. On this page: here you have an opt-out option. If you opt-out, your information will no longer be collected by Leadinfo.”

6. Plugins and Tools

Elementor

Type and purpose of processing

We use the Elementor page builder plugin from Elementor LTD, 7 Mesada St., Tel Aviv, Israel. The contact forms on this page are provided by the Elementor plugin. For more information about forms, please see point 8 of our privacy policy. You can learn more about Elementor’s privacy policy here: https://elementor.com/about/privacy/.

Google Webfonts

Type and purpose of processing

In order to display our content correctly and in a graphically appealing manner across browsers, we use “Google Web Fonts” from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) on this website to display fonts.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Legal basis

The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver

Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – but currently also unclear whether and for what purposes – that the operator in this case Google – collects data.

Storage duration

We do not collect any personal data through the integration of Google Web Fonts.

For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Third country transfer

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision prescribed or required

The provision of personal data is not required by law or contract. However, without the correct display of the contents of standard fonts can not be enabled.

Recovation of consent

The JavaScript programming language is regularly used to display the content. You can therefore object to data processing by deactivating the execution of JavaScript in your browser or installing a JavaScript blocker. Please note that this may result in functional restrictions on the website.

Google Maps

Type and purpose of processing

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.

You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal privacy settings in the Privacy Center.

Detailed instructions on how to manage your own data in connection with Google products can be found here.

Legal basis

The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver

By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.

If you do not want the assignment in your profile at Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

Storage duration

We do not collect any personal data through the integration of Google Maps.

Third country transfer

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Recovation of consent

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or only to a limited extent.

Provision prescribed or required

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

YouTube

Type and purpose of processing

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter “YouTube”). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. In the process, YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider’s privacy policy. There you will also find further information on your rights in this regard and settings options for protecting your privacy  (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework

Legal basis

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver

Calling up YouTube automatically triggers a connection to Google.

Storage duration and recovation of consent

Those who have deactivated the storage of cookies for the Google Ad program will not have to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in the browser.

For more information on data protection at “YouTube”, please refer to the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/

Third country transfer

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision prescribed or required

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Facebook-Connect

We offer you the possibility to register for our service with Facebook Connect. An additional registration is therefore not possible. To register, you will be redirected to the Facebook page, where you can log in with your user data. This links your Facebook profile and our service. Through the link we automatically receive from Facebook Inc. the following information is transmitted to us… (list of all personal data transmitted by Facebook).

Of this data, we use only your name, email address, date of birth, … (list of necessary information). This information is mandatory for the conclusion of the contract to be able to identify them. (If other data are used, the purpose of the data processing must be enumerated individually).

For more information about Facebook Connect and privacy settings, please refer to the privacy notes and terms of use of Facebook Inc.

Zendesk

Type and purpose of processing

We use the customer relationship management (CRM) service “Zendesk”. The tool is operated by Zendesk Inc, 989 Market Street #300, San Francisco, CA 94102, USA. Zendesk is used to integrate contact forms and forward your inquiries to us. Furthermore, we make our knowledge database available to you via Zendesk after successful registration. The use of Zendesk is optional. If you do not agree to the collection of data by Zendesk, you can alternatively contact us by phone, email or mail. To use Zendesk, you must provide at least one correct email address. The service can also be used pseudonymously. No further data will be passed on to third parties. For more information, please see Zendesk’s privacy policy. In addition, cookies are set with the help of Zendesk. These cookies are technically necessary to ensure the technical functionality of the website and to protect the website from bot-controlled attacks. The following data may be collected and processed as part of the contact forms that are integrated using Zendesk: Email address, name, address. The following data is collected and processed using Zendesk cookies: IP addresses.

Legal basis

Insofar as the data used in the contact forms is used to provide contractual services to data subjects, the legal basis for processing is Art. 6 (1) lit. b DSGVO. Furthermore, Art. 6 para. 1 lit. a DSGVO serves as the legal basis if you have consented to the data processing.
The data processing that takes place via the cookies is based on Art. 6 (1) lit. f DSGVO – a legitimate interest. Our legitimate interest is that we need to ensure the functionality and security of our website. The personal data is kept as long as it is necessary to fulfill the purpose of the processing. The data will be deleted as soon as they are no longer necessary to achieve the purpose. As part of the processing via Zendesk, data may be transferred to the USA. The security of the transfer is regularly monitored via. Standard Contractual Clauses and Binding Corporate Rules. If these standard contractual clauses and Binding Corporate Rules are not sufficient to ensure an adequate level of security, Article 49 (1) (a) of the GDPR may serve as a legal basis.

Recovation of consent

You can withdraw your consent or your data will be deleted after inactivity. For more information, please visit: https://support.zendesk.com/hc/en-us/articles/4408883628954.

7. Newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide us with for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data that has been stored by us for other purposes (e.g. e-mail addresses for the member area) remains unaffected by this.

Mailchimp

We use Mailchimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (Mailchimp) to send our newsletter. This allows us to contact subscribers directly. In addition, we analyze your usage behavior to optimize our service.

Mailchimp is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of receiving newsletters is stored on Mailchimp’s servers in Germany.

If you do not want Mailchimp to analyze your data, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

Data analysis by Mailchimp

Mailchimp is a recipient of your personal data and acts as a processor for us as far as the dispatch of our newsletter is concerned. The processing of the data provided under this section is neither legally nor contractually required. Without your consent and the transmission of your personal data, we cannot send out a newsletter to you.

In addition, Mailchimp collects the following personal data using cookies and other tracking methods: Information about your terminal device (IP address, device information, operating system, browser ID, information about the application you use to read your emails and other information about hardware and internet connection. In addition, usage data is collected such as date and time, when you opened the email / campaign and browser activity (e.g. which emails / web pages were opened). Mailchimp needs this data to ensure the security and reliability of the systems, compliance with the terms of use and the prevention of abuse. This corresponds to the legitimate interest of Mailchimp (according to Art. 6 para. 1 lit. f DSGVO) and serves the execution of the contract (according to Art. 6 para. 1 lit. b DSGVO). Furthermore, Mailchimp evaluates performance data, such as the delivery statistics of emails and other communication data. This information is used to create usage and performance statistics of the services.

Mailchimp additionally collects information about you from other sources. In an unspecified period and scope, personal data is collected via social media and other third-party data providers. We have no control over this process.

You can find more information about objection and removal options vis-à-vis Mailchimp at: https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts.

Legal basis

The legal basis for this processing is your consent pursuant to Art. 6 para. 1 lit. a DSGVO. You can revoke your consent to the processing of your personal data at any time. A corresponding link can be found in all mailings. In addition, the revocation can be made via the specified contact options. The declaration of revocation does not affect the lawfulness of the processing carried out to date.

Storage duration

Your data will be processed as long as there is a corresponding consent. Apart from that, they will be deleted after the termination of the contract between us and Mailchimp, unless legal requirements make further storage necessary.

Mailchimp has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). For more information, please visit: https://mailchimp.com/legal/data-processing-addendum/.

8. Forms

We provide you with contact forms on our website. For this purpose, we forward your data to Mailchimp or Zendesk, which process the data exclusively on our behalf. For more information, see the privacy policy on “Mailchimp” or “Zendesk”.
Please note: If you contact us via contact forms, personal data may be transferred to service providers in third countries. These third countries do not have an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly having any legal remedies. The security of the transfer is regularly safeguarded by so-called standard contractual clauses and, in the case of Zendesk, by Binding Corporate Rules, which ensure that the processing of personal data is subject to a level of security that complies with the GDPR. If the standard contractual clauses or Binding Corporate Rules are not sufficient to establish an adequate level of security, your acknowledgement of the privacy policy in the context of the contact forms is deemed to be consent within the meaning of Art. 49 (1) lit.a DSGVO, which justifies a data transfer to insecure third countries.

If you subscribe to our newsletter, we store your e-mail address and your name and use them to send the newsletter. Your email address will not be published or passed on to third parties.